It was a little thing she did for us - organising a dinner reservation. It was made a little more complicated by the fact that we'd asked her to do it on next to no notice. We thought she'd have little chance of making it happen given the restaurant we were hoping for. And yet, the little smile on her lips told me she'd been able to get it together.
Louisa was on the front desk of the Quest East Melbourne when myself and 3 treasured girlfriends (and business partners) checked in for our 2 night stay. As we were pulling up I remembered that last time we'd stayed here Megan had told me that going to Press Club (George from Master Chef's restaurant) was on her "Bucket List". It was Friday evening, 7pm, the chance of getting a table for that evening was slim I knew (and going the next night on our 2 night journey wasn't a possibility due to a pre-existing date we had with Keith Urban).
And yet, by 9.00pm in the middle of a bustling restaurant without an empty seat - we sat a table, perfectly set for 4 little friends, enjoying an 8 course degustation feast and ticking something off one of our Bucket Lists.
Wanting to make sure Louisa knew the impact of her "little" action - we bought her a small gift and left her a card the next day explaining the power in what she'd done. It's not every day you get to be instrumental in helping someone tick something off their bucket list and in creating a night for 4 friends that won't soon be forgotten.
Every day in your life you'll have the power to do little actions - you might never know which one of them has had a huge impact, but don't forget that they have that power!
PS - a day later I got this email from Louia's boss Natasha: "Just wanted to say a huge THANKYOU! You're words really had an impact on Louisa & she called me last night at home just so she could read your card to me. Just a little reminder for her that what may be so simple to her can mean so much to someone else."