Our real estate agency Elephant Property has an unofficial staff member – Terry, our maintenance man. He’s a constant source of lightness and unbridled energy in our office and I love him.
He’s also one smart cookie. Just recently he told me how he always carries a pocket full of meaty bites (dog treats) – because he often has to go into properties that have dogs. He’s been called the dog whisperer by one of our tenants recently after he charmed their two large dogs.
How simple of an idea is it? Encounter lots of dogs each day, many of whom aren’t so happy about having you on “their” property. Carry a treat or two with you?
Who do you encounter daily that isn’t so fond of seeing you and what could you carry in your pocket to charm them?
Maybe you have crayons or a cool stuffed toy in your office for calming noisy toddlers while their parents sign important documents? For the older ones, perhaps it’s an ipad they can play with while Mum or Dad is occupied? Perhaps you drop off a mini chocolate bar with your tax invoice? Or – and I love this one, you’re the hairdresser with an awesome chair for the kids to sit in while getting their hair done.
Who do you need to whisper to?