Wednesday, February 14, 2007

I'll have a saucepan thanks!

My husband had to gently put his hand under my mouth and prop up my gaping jaw the other night at dinner with friends. I didn’t even realise I was staring – but this restaurant had the same principle that Swamp (see blog below) had going on. My friend Sam ordered the mussels and when they arrived they came in a massive saucepan with a serving of mussels larger than a basketball. They absolutely made me crave them, made me want to go back to the restaurant and made me remember the meal even more. Would I have had the same reaction if the mussels had just arrived in a normal bowl?

What can you do in your business to create that lasting impression?

By Kirsty Dunphey with No comments


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